GSDRC provides applied knowledge services on demand and online. Our expertise is in issues of governance, social development, humanitarian response and conflict. Our specialist research team supports a range of international development agencies, synthesising the latest evidence and expert thinking to inform policy and practice.
What do we know about what has – or hasn't – worked in civil service reform, and where? This Topic Guide for policymakers and practitioners gives an overview of the research evidence and examines the lessons that emerge from the literature.
Do They Work? Assessing the Impact of Transparency and Accountability Initiatives in Service Delivery
Author: Anuradha Joshi (2013)
Size: 20 pages (161 KB)
Transparency and accountability initiatives (TAIs) have emerged as a key strategy for improving public services, but the links between transparency and accountability and their impact on service delivery are often largely assumed. This article reviews several TAIs to assess their impact. It finds evidence suggesting that a range of accountability initiatives have been effective in their immediate goals and have had a strong impact on public services in a few cases, but that overall evidence of impact on the quality and accessibility of services is more mixed.
New Technology and the Prevention of Violence and Conflict
Author: Francesco Mancini, editor (2013)
Size: 104 pages (5 MB)
This report explores the ways in which new technologies can help international actors, governments, and civil society organisations to more effectively prevent violence and conflict. It examines the contributions that cell phones, social media, crowdsourcing, crisis mapping, blogging, and big data analytics can make to short-term efforts to forestall crises and to long-term initiatives to address the causes of violence. The implications that emerge include: examine all tools; integrate local input; help information flow horizontally; establish consensus regarding data use; and foster partnerships.