Mediation is one of the most effective methods of preventing, managing and resolving conflicts. To be effective, however, a mediation process requires more than the appointment of a high-profile individual to act as a third party. Antagonists often need to be persuaded of the merits of mediation, and peace processes must be well-supported politically, technically and financially. Ad-hoc and poorly coordinated mediation efforts – even when launched with the best of intentions – do not advance the goal of achieving durable peace.
The United Nations Guidance for Effective Mediation is designed to support professional and credible mediation efforts around the world. This concise reference document encompasses the wealth of experience of mediators working at the international, national and local levels. It also draws on the views of beneficiaries of successful mediation processes as well as those who have suffered from failed mediation attempts.
While all disputes and conflicts are unique and require specific approaches, there are good practices that should inform the approaches of all mediators. This publication aims to help parties to strengthen their understanding of effective mediation, and to assist mediators in maximizing the chances for success.
