The focus in this Pack is on action: on the public service reform intervention, conceived as an exercise in helping. The readings included in this pack have been chosen to be interesting and fresh rather than comprehensive; that is, to stimulate thinking rather than necessarily to ‘cover all the bases’ in public service reform as…» more
Problem-driven iterative adaptation
Problem-driven iterative approaches and wider governance reform
A problem-driven, iterative approach to institutional reform involves (i) solving defined performance problems through (ii) creating an environment amenable to experimentation, (iii) creating tight feedback loops, and (iv) engaging a broad set of actors. Such an approach has recently been termed as PDIA (problem-driven iterative adaptation), with analysis suggesting that ...» more
