Key findings: Land administration in developing countries often fails to be pro-active, service-oriented, inclusive and pro-poor. These failures can lead to a range of issues including corruption, fraud, extortion and human rights violations. Several countries are currently reforming land policies and introducing new approaches to land administration. These efforts generally ...» more
Public sector management
Estimating the ‘legitimate’ percentage of annual military expenditures
Key findings: There are no frameworks that estimate a ‘legitimate’ annual percentage of military expenditure for countries. Legitimacy is often highly contested, and arms-importing and -exporting countries can differ, quite significantly, in their opinions on whether an arms transfer is legitimate and justified, or not. An internal needs assessment may outline different ...» more
Participation in transparency and accountability initiatives
Key findings: Transparency and accountability initiatives have generally tended to centre on achieving ‘downstream’ accountability, referring to the efficient delivery of policies and priorities. The focus here has been on the role of citizens in the implementation of policies. There has been insufficient exploration of how the incorporation of citizen voice and participation ...» more
Impact of municipal billing systems on revenue collection
Key finding: Billing processes play a critical role in revenue for a number of public sector organisations, including municipalities. In the delivery of public services, for example, billing drives cash flow and is the key source of information for customers using these services. This helpdesk report shows that in many countries, reforming billing processes, coupled with ...» more
Signature and Compliance with the Extractive Industries Transparency Initiative (EITI)
There is an abundant literature which documents the process of signing and complying with the Extractive Industries Transparency Initiative (EITI), as well as the benefits of doing so. However, with the exception of a detailed case study on Nigeria, few studies examine the political, economic and social factors that have led governments to sign and comply with the EITI. Expert ...» more