The literature suggests that social media has a lot of potential to be used for governance purposes, but that this is not capitalised on in most contexts. Many governments are using e-government strategies and disseminating information through online channels, but not soliciting citizen feedback. Where there are two-way channels, it is very unclear whether citizen feedback is ...» more
State-society relations
Policy approaches and lessons from working with non-state actors in security and justice
DFID has a rule of law policy approach. Programming decisions are made by a context-based, problem solving approach and therefore the policy does not identify overarching actors or themes for engagement. Is one of few donors to have published a briefing (DFID, 2004) entirely focussed on engaging with non-state security and justice actors. Engaging with non-state actors is also ...» more
Grievance Redress Mechanisms in Bangladesh
The rapid literature review identifies literature on types of grievance redress mechanisms (GRM) in Bangladesh. Many current and proposed grievance redress mechanisms in Bangladesh have a number of similar features including: An assigned focal point or grievance redress officer who manage the grievance redress mechanism. There are different focal points for different levels ...» more
Donor policy approaches to security and justice
This rapid policy mapping gives an overview of security and justice policies from the following donors and development agencies: DFID; European Commission; USAID; AFD; SIDA; World Bank; BMZ; and JICA. In terms of the differences and similarities to DFID’s approach, it finds that DFID is one of the only donors that conceptualises security and justice as a joint policy area, ...» more
Social media and conflict management in post-conflict and fragile contexts
Some of the roles social media has played in conflict management include: In some cases social media and other new media tools have been used to help hold governments accountable, bring citizens together to protest violence, coordinate relief efforts, empower citizens, provide information to reduce tensions, and build bridges of understanding across boundaries. In other cases ...» more