A wealth of academic research and UN, INGO, NGO and CSO publications document the differences between the needs, capacities and perceptions of women and men and boys and girls on the types of humanitarian assistance needed in a natural or man-made disaster. When these different perspectives are not taken into account interventions are not effective…» more
Humanitarian action
The aim of humanitarian action is to support people affected by conflict and natural disasters – to save lives, alleviate suffering and maintain human dignity during crisis. Humanitarian action can take many forms and has been conceived in many different ways over time. As enshrined in United Nations (UN) Resolution 46/182 (1991), it is associated…» more
Decentralisation and local government
Estimates suggest that decentralisation is being pursued in over 80% of developing countries worldwide. For many people, local government is the part of government that most directly impacts on their lives, particularly via the provision of services like water, sanitation, and primary education and healthcare. Further resources The following resources were included in GSDRC's ...» more
Service delivery
Equitable access to essential public services is vital for human development, inclusive growth, and tackling persistent inequality. This topic guide provides an overview of the best available evidence on inclusive service delivery. It includes lessons from cases where aid has been effective at addressing weak front-line incentives, where services have been delivered in very ...» more
Public service reform
The focus in this Pack is on action: on the public service reform intervention, conceived as an exercise in helping. The readings included in this pack have been chosen to be interesting and fresh rather than comprehensive; that is, to stimulate thinking rather than necessarily to ‘cover all the bases’ in public service reform as…» more