GSDRC

Governance, social development, conflict and humanitarian knowledge services

  • Research
    • Governance
      • Democracy & elections
      • Public sector management
      • Security & justice
      • Service delivery
      • State-society relations
      • Supporting economic development
    • Social Development
      • Gender
      • Inequalities & exclusion
      • Poverty & wellbeing
      • Social protection
    • Conflict
      • Conflict analysis
      • Conflict prevention
      • Conflict response
      • Conflict sensitivity
      • Impacts of conflict
      • Peacebuilding
    • Humanitarian Issues
      • Humanitarian financing
      • Humanitarian response
      • Recovery & reconstruction
      • Refugees/IDPs
      • Risk & resilience
    • Development Pressures
      • Climate change
      • Food security
      • Fragility
      • Migration & diaspora
      • Population growth
      • Urbanisation
    • Approaches
      • Complexity & systems thinking
      • Institutions & social norms
      • Theories of change
      • Results-based approaches
      • Rights-based approaches
      • Thinking & working politically
    • Aid Instruments
      • Budget support & SWAps
      • Capacity building
      • Civil society partnerships
      • Multilateral aid
      • Private sector partnerships
      • Technical assistance
    • Monitoring and evaluation
      • Indicators
      • Learning
      • M&E approaches
  • Services
    • Research Helpdesk
    • Professional development
  • News & commentary
  • Publication types
    • Helpdesk reports
    • Topic guides
    • Conflict analyses
    • Literature reviews
    • Professional development packs
    • Working Papers
    • Webinars
    • Covid-19 evidence summaries
  • About us
    • Staff profiles
    • International partnerships
    • Privacy policy
    • Terms and conditions
    • Contact Us
Home»Governance»Service delivery

Service delivery

Evidence and experience of procurement in health sector decentralisation

Helpdesk Report
  • Kerry A. Millington,
  • Minakshi Bhardwaj
May 2017

Improving the efficiency, effectiveness, equity and responsiveness of supply chains and procurement processes for pharmaceuticals, vaccines and other health products, which make up a large share of total health expenditure in low and middle-income countries (LMICs), has important implications for health system performance and population health. Decentralised governance of ...» more

An analysis of existing evidence around perceptions of the Tanzanian education system

Helpdesk Report
  • Helen Mobey
January 2017

This Helpdesk report has been commissioned to help understand the extent to which the education system currently meets young people’s needs and how far the school represents a safe space for young people. In line with the plan to gather insights and identify trends, themes and areas for discussion for policy meetings about the wider population’s views on the above issues, the ...» more

Evidence on education as a driver for migration

Helpdesk Report
  • Evie Browne
January 2017

This report synthesises two previous reports on drivers of migration1, and focuses on the evidence on education’s role. The previous reports focused on education and migration in fragile and conflict-affected states (FCAS), and youth employment and education in low and middle income countries. The papers presented below reflect these original criteria, but reframe the studies ...» more

Urban governance

Topic Guide
  • William Robert Avis
November 2016
Seoul sunrise panorama

What is urban governance and why does it matter? How can key urban policy issues be addressed? This topic guide introduces the literature on urban governance and its relationship to growth and poverty reduction. It considers the key debates and issues, and sets out some implications for practice on specific urban governance challenges. ...» more

Governance and service provision

E-Learning
  • Reading pack
  • Tim Kelsall
April 2016

Over the past decade, development professionals have become increasingly aware of the fact that providing better services for the poor is as much about governance as it is about solving technical problems. Building new schools, health centres, and water points is all very well, but if teachers and nurses don’t turn up to work or…» more

Links between education and peace

Helpdesk Report
  • Stephen Thompson
December 2015

Education is a significant contributor to peace, and appears in two of the 24 indicators in the Positive Peace Index produced by the Institute for Economics and Peace.  Education can lead to peace and be a part of ‘building back better’ by supporting the transformation of the security situation, political institutions, economic regeneration and social development. However, ...» more

Curriculum development in fragile states to encourage peace and reduction of conflict

Helpdesk Report
  • Ruth Naylor
November 2015

Research on education and conflict shows that education systems are not politically neutral but are an important part of the political economy that can exacerbate or mitigate conflict (Novelli et al., 2014; Bush and Saltareilli, 2000). The curriculum can be used as a vehicle to promote dominant ideologies. There are numerous instances where school curricula have been used to ...» more

Social development and human development

Topic Guide
  • Evie Browne,
  • Kerry A. Millington
October 2015

This Topic Guide aims to answer the question ‘What is the interaction between social development issues and human development outcomes?’ An individual’s right to lead a long and healthy life, to be educated and to enjoy a decent standard of living cannot be realised without addressing social development issues. This is because these issues determine individuals’ access to ...» more

External support for retention allowances

Helpdesk Report
  • Brigitte Rohwerder
October 2015

Retention allowances can come in the form of separate payments or salary top-ups. Donors have generally been reluctant to support retention allowances because they feel salaries are a government responsibility and because of concerns over the sustainability of such support. However, the scale of the crisis has sometimes been so great that they have stepped in to provide ...» more

Improving access to menstrual hygiene products

Helpdesk Report
  • Laura Bolton; Kerry A. Millington
September 2015

The market for menstrual hygiene products in developing countries is expanding rapidly, driven both by private demand and by public efforts to improve girls’ educational outcomes and women’s health and dignity. However, many women and girls cannot consistently afford the monthly cost of disposable menstrual products and revert to less hygienic solutions when facing cash ...» more

Transporting materials to schools

Helpdesk Report
  • Evie Browne
August 2015

Most programmes have faced similar challenges and limitations in transporting materials to schools, and have found transferable approaches to what works. These are: Financing: the burden of paying for delivery falls on different actors. The literature is clear that either the government or the publishers should cover the costs, but often it has been teachers who travel to ...» more

The legitimacy of states and armed non-state actors

Topic Guide
  • Aoife McCullough
August 2015

Legitimacy is a crucial aspect of all power relations. Without legitimacy, power is exerted through coercion; with legitimacy, power can be exerted through voluntary or quasi-voluntary compliance. Legitimacy lies at the core of state-citizen relationships and thus of the whole state-building agenda. This Topic Guide explores the meaning of legitimacy in relation to state and ...» more

Comprehensive sexuality education

Helpdesk Report
  • Evie Browne
May 2015

Comprehensive sexuality education (CSE) has strong support in the international discourse, and is supported by a relatively robust evidence base. In general, the evidence suggests that CSE has positive impacts on behaviour change, such as increased condom use, girls’ empowerment and delayed sexual debut. This is achieved through increasing knowledge and changing attitudes. ...» more

Education and building legitimacy during conflict

Helpdesk Report
  • Brigitte Rohwerder
March 2015

This rapid review summarises the available evidence of how far support to education has strengthened governance during conflict. The main points made by the literature on education delivery during conflict and strengthened legitimacy for those delivering it includes: Service delivery and state legitimacy: expectations for services vary and this has an impact on the ...» more

Political economy constraints for urban development

Helpdesk Report
  • Becky Carter
March 2015

Experts highlight evidence gaps in particular on the political economy of urban service delivery; social and political participation by urban poor people; the relationship between urbanisation, urban poverty and urban violence; the relationship between state fragility, state legitimacy and the national political settlement; and what works and what does not in tackling political ...» more

Delivering education during conflict

Helpdesk Report
  • Brigitte Rohwerder
March 2015

Education is important for children’s wellbeing, development and future prospects, as well as for a country’s peace, stability and economic development; and is often a priority for those directly affected. Despite the challenges of delivering education during active conflict it is possible; and UN agencies, NGOs, and donors have supported governments, communities, and local ...» more

Non-state provision of skills development in South Asia

Helpdesk Report
  • Emilie Combaz
February 2015

Development practitioners increasingly see skills development as a way to improve the employment and incomes of the poor. However, findings on the effectiveness of such trainings are typically mixed. Only programmes that entail linkages with the labour market have had a significant impact. Even with such linkages in place, what has worked and what has failed in implementation ...» more

Political economy of energy in southern Africa

Helpdesk Report
  • Róisín Hinds
February 2015

Some African states, with encouragement from international donors, have developed regional power sharing arrangements as a strategy to deal with the continent’s energy problems. Power pools aim to balance electrical loads over a larger network, lower electricity prices, and expand access by encouraging trade and investment in the sector. The Southern African Power Pool ...» more

Social policy

E-Learning
  • Reading pack
  • Armando Barrientos
November 2014

The development of social policy as a discipline is associated with the emergence of welfare states in European countries. This reading guide provides the user with some key texts and narrative. The development of European countries involved the progressive extension of rights, civil rights in the 18th century, political rights in the 19th century, and…» more

Public service reform

E-Learning
  • Reading pack
  • Willy McCourt
November 2014

The focus in this Pack is on action: on the public service reform intervention, conceived as an exercise in helping. The readings included in this pack have been chosen to be interesting and fresh rather than comprehensive; that is, to stimulate thinking rather than necessarily to ‘cover all the bases’ in public service reform as…» more

« Previous Page
Next Page »
  • Governance
    • Democracy & elections
      • Democracy
      • Elections
      • Non-democratic systems
      • Parliamentary strengthening
      • Political parties
    • Public sector management
      • Budgets and planning
      • Civil service reform
      • Corruption
      • Decentralisation & local governance
      • Public financial management and accountability
      • Taxation
      • Transparency
    • Security & justice
      • Access to justice
      • Crime & policing
      • Human rights
      • Legal pluralism
      • Penal systems
      • Security sector
    • Service delivery
      • Access to services
      • Education
      • Health
      • Non-state providers
      • WASH
    • State-society relations
      • Accountability
      • Citizenship
      • Civil society & social movements
      • Communication & governance
      • Legitimacy
      • Political settlements
      • Statebuilding
      • Voice & participation in politics
      • Voice and accountability
    • Supporting economic development
      • Economic growth
      • Inclusive growth
      • Natural resource management
      • State-business relations
      • Trade

University of Birmingham

Connect with us: Bluesky Linkedin X.com

Outputs supported by DFID are © DFID Crown Copyright 2025; outputs supported by the Australian Government are © Australian Government 2025; and outputs supported by the European Commission are © European Union 2025

We use cookies to remember settings and choices, and to count visitor numbers and usage trends. These cookies do not identify you personally. By using this site you indicate agreement with the use of cookies. For details, click "read more" and see "use of cookies".